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FAQ

  • Q Why do you require X-ray inspection for auto parts?

    A With the advancement of society and the swift development of the automobile industry, people have huge requirements for the consistency, strength, and appearance of the long-term automobile operation. Among the components used in automobiles, most of them are metal based including cast steel, cast aluminum, etc. The pros and cons of these castings precisely affect the safety and service life of your automobile.
     
    To manufacture a car with utmost safety, you require many automotive parts such as engine, pistons, piston rings, steering wheel, brake braking system, connecting rods, shock absorber rods, car wheels, etc. All of them should be inspected for the presence of defects. If there is any crack or bubble, it will directly affect the safety of the car. Hence, a thorough inspection of all these automotive parts is mandatory, where the non-destructive testing via X-ray can solve the purpose.
     
    X-ray based nondestructive testing follows the principle of differential absorption in which there will be a difference in the degree of absorption of X-rays by the components of varied thicknesses. Using this real-time industrial X-ray imaging technique, the interior portion of the tires, parts, and welds are revealed. Hence, it’s possible to detect the pores, cracks, slagging as well as looseness within these automotive precisely. The quality of the tire or other parts is evaluated as per the size, location, and nature of the observed defects. Hence, you can prevent major accidents caused by poor processing of tires or the internal defects of automotive parts.
  • Q What is the significance of validating the quality of auto casting parts with a Digital Radiography X-ray system?

    A If you are a topnotch lean manufacturer of piston rods, ignition coils, transmission gears, engine valve heads, or any other critical automotive die-casting parts, or just a small foundry, unseen defects can appear within your auto parts.
     
    For instance, Tom Rohr, owner of Advanced Engine writes:
     
    “… the least common result of valve stem failure is the valve itself, you must always make sure you can identify the root cause of a fracture prior to replacing the engine valve(s).”
     
    A research study by McKinsey & Company revealed that the number of automobile recalls has escalated massively over the last 20 years.
     
    As the potential hazards are not viewed through the naked eye, countless dollars are at a huge risk of loss either by abandoning the production run or allowing the defective manufactured goods to enter the market.
     
    If the cause of this recall is due to the defective production of automotive parts, the obligation, recall, and reclamation costs will far outweigh the time involved in validating the quality of your OEM automotive parts.
  • Q How do I contact your company if my question isn’t here?

    A You can contact us by filling the form in our website or send your inquiries by email, and we will get in touch with you within 12 hours.
  • Q For overseas customers, do you recommend shipping by sea or air?

    A This can be done according to the needs of customers. ocean freight costs are cheap and takes longer lead time for transportation, while air freights are expensive while customer can get the machine in a shorter time.
  • Q About delivery time

    A What is the delivery time for your equipment?
     
    1. Off-line equipment can be shipped out within 20 days after payment confirmation.
    2. Online standard equipment will be issued within 45 days after receiving the payment.
    3. Non-standard customized order within 90 days after we receive payment, depending on the customization.
  • Q Is your operating software easy to use and easy to use?

    A The operating software is in Chinese and English (switchable) with a human-computer interaction screen, easy to use.
  • Q Customer concerns about image quality

    A What is the image quality of your device? How do you ensure high-quality images?
     
    The customer provides samples and takes pictures for a report. Images taken are subject to customer approval.
  • Q About customer training

    A We have bought your equipment. How can we get started? What kind of training do you offer?
     
    We offer three kinds of training methods:
     
    1. The customer (or agent) sends their engineers to our company for on-site training.
     
    2. Our services engineers come to customer factory for onsite training.
     
    3. Video remote training: The machines are equipped with instruction manuals, and machine operation training is done using videos. After the training, a certificate of completion of training will be issued to the qualified trainers.     
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